Blue Screen Of Death (BSOD) Computer Error. Need Help ASAP!

My guess - it has to be a guess because I can't read out much from the messages -, is that the problem is in your graphics system, either your graphics driver, or the hardware itself, your graphics card.

If you don't have one, it's your CPU's graphics and the problem is the same, but also question if your CPU gets enough cooling.

Suggestions to try, question your graphics driver, reduce graphics settings.

This is what Who Crash says about the recent dump file. It says the same thing for the other dump files, as well.

I agree with Unicephalon 40-D. If Who Crashed has also determined it to be a hardware error, your next step should be to run MemTest (you can download the 32 bit version here: www.memtest86.com/ ) OR the 64-bit version here: www.techpowerup.com/download/techpowerup-memtest64/ in order to diagnose any errors with your RAM. And if you are going to do this, the best way is as I said in my previous post to test each module individually,then two at a time in different combinations with each other, then three, then four and so on, until you have all modules installed and can test the full complement.

As for your GPU, do you notice anything else any other oddities that could help determine a GPU problem? (telltale signs of GPU issues are screen turning funny colours, green, blue, red, multi-coloured; artifacting which causes any 3D modeling to appear stretched (you would notice this during a gaming session, for example) random loss of picture/signal; PC fans suddenly going into overdrive and being very loud (this is because one or more of the GPU fans has stopped working, so the case fans have to work overtime. Your GPU will also become very hot to touch if this happens because it's not getting enough cooling) Lastly, a less common problem that could help determine if a GPU is at fault, is in a gaming session for example...the audio will hang and/or loop continuously. This is most likely because the (Nvidia HD Audio as an example) drivers are corrupted.

To further help diagnose a GPU issue (particularly looking for display discolouration and artifacting), a good tool to test for such things is a benchmarking tool like HEAVEN 4.0. Not typically what it is used for, I know, but it's actually useful for this purpose if you know what to look for.

And lastly, the other way you can test to see if the GPU is indeed at fault in any way is to put it into another PC and run it in that machine for a few days, maybe a week to see if you have the same problems.


Covering all the bases here.....If you want to test for CPU problems, if you think it may be a CPU issue, there is a CPU stress testing program (operates in very similar fashion to MEMTest for RAM) that can be downloaded here: www.mersenne.org/download/#source. For SSD/HDD problems, your SSD should come with a diagnosis/monitoring type software that enables you to keep an eye on different features/factors such as read/write performance, temperature, disk health etc. (my bootable drive, for example, is a samsung 950 Pro M.2 and samsung's software is called Magician). Intel drives have their own called something else as do most if not all other brands these days. Try running your respective software to find SSD errors.



My very last piece of advice is to make sure all that ALL your Drivers and Windows updates are absolutely current.  If all of your Drivers and Windows components are absolutely up-to-date, and yet you are still having the problem...my last piece of advice would be to roll back Windows to an earlier date prior to when this error began.  You can do this by using a Windows Restore Point.  Not a pleasant thing to have to do, but it is often the best last line of defense when you come up against an Error that is continuously persisting without a solution.  Roll back Windows to an earlier date, and when that is completed successfully you can then begin updating Windows again with clean, fresh updates along with all of the GPU Drivers.  For the GPU Drivers it is absolutely crucial that you re-install the Drivers performing a Clean Install.  This can be done by slecting the "Custom Installation" option (if you use an Nvidia GPU)....I'm not sure about ATI/AMD, though they must have something similar.  Under "Custom Installation" check the box at the bottom left corner that reads "Perform a Clean Install".  This will delete all previous GPU profiles and any settings you may have had that could have been corrupted, and replace it all with new/clean versions and basic default 'profiles'.  You will then have to reset your AV Firewall Permissions for various GPU related things, so just click YES or ACCEPT for anything related to the GPU that is wanting to gain access through your AV's firewall).

When everything is re-installed with a clean, fresh install and new updates.  Restart your computer.



I hope this helps you to determine the problem.




For more information on the root cause(s) of the WHEA Stop Code and their respective solutions, please read the link below



win10supports.com/whea_uncorrectable_error-on-windows-10-how-to-fix-2/

Hi MassEffectfanforlife:

I googled your error code that popped up after installing your Windows Update and found this solution:



support.microsoft.com/en-us/help/4477073/error-0x800f0831-when-you-install-an-update



It's not uncommon to get error codes when installing Windows Updates, saying that "some components could not be installed....blah blah blah. We will try again later."

In my experience with such warnings, trying again later is often the fix. I would suggest however, that you temporarily disable/suspend your Antivirus protection as that can sometimes be a cause for interference. My advice is to 1) Restart your PC 2) Disable/Suspend your AV 3) Try re-installing the Windows Update again.

Depending on if the Installation is SUCCESSFUL.....Restart your PC once more, and then everything should (hopefully) be in working order.

If the installation still was unsuccessful, don't worry.....simply try again tomorrow.  I have had several Windows Updates fail to install on a particular day...so I wait until the next day or the day after, then try again....and surprisingly I am met with success.


In regards to always entering the BIOS after Posting....Yes, that does sound like a CMOS Battery issue, but those are inexpensive and very easy to replace.  It will look like a large watch battery.  You can get them for anywhere 3.00 to 8.00 dollars Canadian, less than that if you deal with USD and you can find them at your local PC Store.  Just tell a store rep that you need a CMOS Battery replacement.  The most important thing to take not of is the model number that you need for your motherboard.  The number will be written on the existing battery in your Board.  It is usually placed in the center of the Board below the CPU socket and physically underneath the GPU on most manufacturers' Boards.  Most coin batteries are 1220 or 2032 and have a corresponding Voltage.  All this information is written on the battery, so take note of what is on the existing battery before you remove it from your motherboard, and then simply ask a store rep for the exact same battery.    Then swap out the replacement inserting it into the Board in exactly the same position (face up or down) you removed the original.


Note:  The easiest way to tell if your CMOS Battery needs to be replaced is looking for these simple quarks:  1) a pure tone eminating from your motherboard; an incessant "BEEEEEEEP"

2) You notice that the Clock and Calendar in the System Tray is way off and is not keeping the correct date and time.  (That is one thing the CMOS is responsible for, keeping the System's date/time in sync.) 3)  If you are in the BIOS and you happen to notice the Voltages are really really high (well above Factory Default levels) and you have not done any OverClocking.  The CMOS is also responsible for maintaing the voltage levels.

Would check those from BIOS/UEFI too, just to be sure. its 2020 and we still have to do explorative failure searching..

Where do I go to do that in the bios menu? My motherboard is an Asus Z97. Also the American Megatrends thing happens with I flip the switch back on for my PSU, whenever I want to start my PC.

If anyone is interested, this is my rig:
Monitor - 2560x1440
GPU - RTX 2060 6GB VRAM
RAM - 12GB
CPU - i7-4790k
PSU - CX750m


Also worth noting is that I locked Final Fantasy XV's framerate to 37fps via Nvidia Control Panel (37.5 because my monitor is 75hz), and the crash has not happened when playing since. However, that's what worries me. It could happen again, anytime, when I least expect it. When the error happens the screen freezes & there's a horrible buzzing noise in my headphone speakers, then switches to the BSOD. That's the reason why I turn the volume all the way down when testing the game. This is probably why I haven't played any specific game for some time, because this error comes within warning. Even if fixed, who knows if it is or not? 

Update: I had the CMOS Battery switched, and it still takes me to the American Megatrends screen. UGH

Check out this video: It's just a random fail compilation video, but skip to 1:52. That is what I go through, but the buzzing and freezing lasts a bit longer for me. It happens to someone else 4 minutes into the video.

Intel Turbo Boost is not listed in my services.msc

That is very strange that it is not listed because even according to Intel's website (found here ark.intel.com/content/www/us/en/ark/products/80807/intel-core-i7-4790k-processor-8m-cache-up-to-4-40-ghz.html) the 4790K does come with Intel Turbo Boost 2.0.   That is very strange that it is not listing under services.msc as I was sure that could have been a cause for your problems.

You have reseated GPU? Newer driver?