End of Year PC Build

Duct tape is like the Force: It has a light side, a dark side, and it binds things together

Old motherboard?
Thought that was in his old system and was solved and realized that the problem was narrowed to the Logitech Profiler software.
This USB issue is in and on the new build he built.


HOWEVER if it is as you say and a new motherboard then something is seriously wrong here for it to migrate from system to system.
Especially if it is a fresh OS install. I have never known Razor to have such weird faulty issues...

Though I am now more concerned that if the issue is in the USB connection or connector on the keyboard wire that it could mess up the front connectors of his computer as well. 
Energizer Bunny 211 I would disconnect that keyboard till the problem can truly be sourced -lest you really end up out a motherboard.

Good morning. Yes, I did have the same problem with my old system using the Phoenix SLI....that same problem crippled my X99 Phoenix system on a daily basis from Janaury till May 2021, and I stress tested and bug checked everything I possibly could. Motherboard being the exception. Which is why I originally thought it was a motherboard issue...which is why I chose to rebuild.

Then the only thing that had migrated between systems was the KBM and it was still happening.

So then I bought my Razer BW and G502. And after I made that purchase...problem had vanished.

Until recently.

But for now the workaround has been to chnage the USBs to the front of the case and once again the problem has ceased to exist, so for now Im calling it FTW

Morning and I hope your right.
Though I am concerned that anything migrated over maybe the culprit and since we know the mouse is free and clear... The keyboard must have a short in the cable or connector or isn't properly shielded correctly and once acclimated to a system could be shorting the ports out. So just plugging it into another port buys time but the issue will eventually return. Which can work till you run out of ports I guess.

Try this: Plug the keyboard into one of the affected ports and touch the side metal keyboard housing near the caps lock. Do you hear a USB disconnect/reconnect sound? If so the keyboard is -in car lingo: a lemon. Its either that or something else like maybe Razor software -which if using would explain ALOT. 

The USB Drivers and Policy Controllers are updated, yes.

Ive never updated/flashed the BIOS/UEFI though. Never ever. Not with any Board Ive ever purchased. Always just used the stock version of the UEFI that the MB shipped with.

Do you have any full speed USB devices connected? Like an external HDD?

I think this will be an ongoing intermittent problem until he can find the root cause. It is probably driver related or an incompatible USB device.

Bunny, I know you reused your Samsung NVMe SSD. Did you do a clean install on Windows when you moved it to the new PC?

Hi BMW. Thanks for the question. Yes I did a completely fresh install of 21H1 onto a brand new 1 TB 970 Evo Plus M.2 (2280 form factor) when I was rebuilding on July 7th 2021.

Hi. To be honest I cant remember, Id have to check my amazon account to check the date of purchase.

He brought over the Keyboard and Mouse I believe.

I had forgotten about that, would explain a lot.

No, but they are both connected to the same UPS/BatteryBack-up/Surge Protector.....from APC/Schneider Electric.

I will keep trying things and will bear your suggestions in mind; truthfully I had not considered the HDD Bay because I so rarely use it.  I can't even count on one hand the number of times i've switched it on since I bought it.  But it is worth consideration.