DAI, The Black Emporium, Servers, and EA

Reinstall game.
Reinstall origin.
Open ports.
Change my ISP.

Yeah, that ain't happening.  First, I had to DL the update on a satellite connection.  Secondly I had to DL the update on a limited bandwidth satellite connection (17G/month).   What does "open ports" mean?  I can't change the ISP as it has been assigned to me by the internet satellite company.  See how I'm kinda stuck here?  Seriously though, thanks for attempting to help.  It's better than EA has done! They sent me a generic message about the servers being down.  Even though I had this issue BEFORE the servers went down.

CW

*sigh*
Here is how it goes from beginning to end.  I'm running Win10 btw. I purchased the disc copy from a store.  I installed the disc copy on to my computer.  skip that... I installed Origin first.  Then I installed the disc copy of Dragon Age: Inquisition on to my computer.  Then Origin said it needed to update the game before it could be played.  I let it do so.  There was no file to download and save.  It was an update from Origin.  Then I downloaded The Black Emporium from the Origin store and it automatically installed without saving the cab file or exe file or what-ever type of file it is that the expansion starts as. (Could be a zip file for all I know.)  Once the game was ready to play, I created an icon for the taskbar and desktop, clicked on the icon and the game started.  I set up the game to my liking.  I played the game through until I was able to access the war table.  NO BLACK EMPORIUM ON THE WAR TABLE.  I went on line to find out why the expansion wasn't showing up in game.  I found a few forums where it talked about having to connect to the DA servers to "activate" the DAI version of The Black Emporium.  I went back to the game and tried to access the DA servers.  Nothing connected.  I went to answers.ea.com/t5/Dragon-Age-Inquisition and searched for an answer to the question "Why can't I connect to the DA servers?"  I found a few different suggestions (including the one mentioned here) and I tried those that I could try.  Nothing changed, I still couldn't reach the DA servers. 

I went BACK to the message here:  answers.ea.com/t5/Dragon-Age-Inquisition/Dragon-Age-Inquisition-won-t-connect-to-the-Dragon-Age-Servers/m-p/4571921#M55415 and spoke to my husband about it.  He said that we couldn't change our ISP as we are under contract.  We couldn't change the ports because we don't have the knowledge to do so.  So, getting nowhere with other posts, I posted this issue both here and on answers.ea.com/t5/Dragon-Age-Inquisition.  (Which, for some reason, doesn't load properly and I have a heck of a time trying to sign in!)  I posted the same issue there and got the generic response.  I later returned to the post and got additional ideas from other people.  Such as The post already mentioned here, and the following suggestions (direct quote) In general, for connection issues I would recommend trying the steps in the following articles: help.ea.com/en-us/help/dragon-age/dragon-age-inquisition/online-ports-for-dragon-age-inquisition and help.ea.com/en-us/help/faq/connection-troubleshooting-basic.  I went to the suggested sites, tried some of the suggestions, (the ones I could understand) and came up with only one solution.  I tried the one that mentions the UO Trace program.  I downloaded the program and ran it.  I came up with the fact that my ISP is losing the data for some reason and WON'T connect to the EA servers.  I will post the results of that if anyone would like to see them.  NOW I have the problem of the fact that the answers.ea.com site won't load properly and I can't sign in. 
View Attachment
Again:


From: My IP Address
To: easo.ea.com
1102 3/11/16

(I could re-install origin, but to what effect?  I already run the game as admin, and before you ask, I right click on the icon and run as admin from my desktop.)  Re-installing the disc copy of the game isn't the issue.  It's the 2+G download for the patch that is the issue.) So, now that we have that cleared up, anyone have any ideas on how I can get The Black Emporium to show up in game?