Post by mothermiles on Jun 9, 2024 22:16:34 GMT
I've just discovered this game for the first time thanks to Epic Games and I'm loving it. I've had ZERO problems playing the game for now 35 hours. However, upon reaching the village of Redcliffe my game freezes (game is completely hung and I have to force quit) when I enter the area by the storyteller. I tried just never going to Redcliffe (which is frustrating) and doing everything else. My game hangs now when the cut scene ends to go into Skyhold.
I've found MANY posts about this exact problem in this exact area and tried all the things suggested (which I'll list below) but nothing has solved it. I'm hoping there is a fix that I haven't found because I really love this game so far and would love to explore this village.
First, my computer is more than up to specs:
Device PC Laptop
Processor: 11th Gen Intel(R) Core (TM) i7-11800H @ 2.30GHz (16 CPUs), ~2.3GHz
System type 64-bit operating system, x64-based processor
Operating System: Windows 11 Pro 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Installed RAM 64.0 GB (63.7 GB usable)
Memory: 65534MB RAM
Available OS Memory: 65238MB RAM
Page File: 21611MB used, 53354MB available
DirectX Version: DirectX 12
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
Miracast: Available, with HDCP
DirectX Database Version: 1.5.5
Card name: NVIDIA GeForce RTX 3060 Laptop GPU
DAC type: Integrated RAMDAC
Device Problem Code: No Problem
Display Memory: 38614 MB
Dedicated Memory: 5996 MB
Shared Memory: 32618 MB
Driver: 5/12/2024
So far I have:
I checked and all my graphic drivers are up to date.
Updated all Windows files.
Added DAI to exceptions on antivirus/firewall
Tried the game windowed
Changed resolution to 1920 x 1080 on both 60 hz and 240 hz
Tried turning on Optimization for windowed games in pc settings
Tried the game with graphics set to lowest
Turned off Vsync
Tried playing with no other background programs running
Repaired the game through EA twice
Tried entering Redcliffe through the rock area by the healer (I can enter and interact with the healer but as soon as I leave the hut the game freezes again)
Turned off in-game overlay of EA app
Uninstalled and reinstalled game
What else can I try?
I've found MANY posts about this exact problem in this exact area and tried all the things suggested (which I'll list below) but nothing has solved it. I'm hoping there is a fix that I haven't found because I really love this game so far and would love to explore this village.
First, my computer is more than up to specs:
Device PC Laptop
Processor: 11th Gen Intel(R) Core (TM) i7-11800H @ 2.30GHz (16 CPUs), ~2.3GHz
System type 64-bit operating system, x64-based processor
Operating System: Windows 11 Pro 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Installed RAM 64.0 GB (63.7 GB usable)
Memory: 65534MB RAM
Available OS Memory: 65238MB RAM
Page File: 21611MB used, 53354MB available
DirectX Version: DirectX 12
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
Miracast: Available, with HDCP
DirectX Database Version: 1.5.5
Card name: NVIDIA GeForce RTX 3060 Laptop GPU
DAC type: Integrated RAMDAC
Device Problem Code: No Problem
Display Memory: 38614 MB
Dedicated Memory: 5996 MB
Shared Memory: 32618 MB
Driver: 5/12/2024
So far I have:
I checked and all my graphic drivers are up to date.
Updated all Windows files.
Added DAI to exceptions on antivirus/firewall
Tried the game windowed
Changed resolution to 1920 x 1080 on both 60 hz and 240 hz
Tried turning on Optimization for windowed games in pc settings
Tried the game with graphics set to lowest
Turned off Vsync
Tried playing with no other background programs running
Repaired the game through EA twice
Tried entering Redcliffe through the rock area by the healer (I can enter and interact with the healer but as soon as I leave the hut the game freezes again)
Turned off in-game overlay of EA app
Uninstalled and reinstalled game
What else can I try?
