No ME3MP comms on Win10 - halp plz?

So comms work using the Win10 "voice recorder", and using the Origin's friends voice chat, however natively in-game there's no comms.


A friend has the following in the Options -Sound menu,  while I only see the top 4 options:

- Music Volume
- Sound Effects Volume
- Dialog Volume
- Dynamic Range
- Voice Mode
- Force Voice Chat Audio
- Voice Chat Input Device
- Voice Chat Output device


Any help appreciated!