MEA app keeps closing ps4

hi im a ps4 player and my app close s everytime i tried to play campaign and multiplayer cant make it through loading screens or the stories first cutscene,  I tried to rebuild the database 2x still no luck, i tried the initialization process and deleted everything on my ps4  no luck and i even tried to redownload the game 2x and i havent been able to play has anyone else had this problem and might i fix it i tried all the solutions possible so far