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Post by swizz on Apr 1, 2017 9:35:10 GMT
As the title says, I really wanna know what the refund will be, once the disconnects and crashes get fixed.
I' m taking about all the consumables and power-ups we invested in a game that then ended with a crash or disconnect.
You might ask, why should we refund?
- we bought the game with extra loot boxes (deluxe and super delux edition) - we bought loot boxes with real money - oh yeah and we bought the game with real money - and we did lose a lot of our precious gaming time (time is money)
So what will it be?
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Post by Dekibra on Apr 1, 2017 9:54:16 GMT
Uhm, u may want to ask them that directly via Twitter or the likes ...
In case you don't know: this is an UNofficial forum - which is nonetheless frequented by some Bioware devs but that's about it...
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Post by Pearl on Apr 1, 2017 11:25:55 GMT
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Origin: N7_SP3CTR3
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Post by Ghost Of N7_SP3CTR3 on Apr 1, 2017 11:36:33 GMT
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OneWomanArmy
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Queen of BSN
I’m a brilliant brunette with lots of blonde moments 😜
Games: Mass Effect Trilogy, Dragon Age: Origins, Dragon Age 2, Dragon Age Inquisition, Baldur's Gate, Neverwinter Nights, Jade Empire, Mass Effect Andromeda
XBL Gamertag: Theonewomanarmy
PSN: HypnoticEyes
Prime Posts: A great deal, I'm an old timer
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Post by OneWomanArmy on Apr 1, 2017 11:56:12 GMT
It would have been nice though...
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Post by Kenny Bania on Apr 1, 2017 13:13:37 GMT
I'm hoping to run into a hacked lobby to recoup them.
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Post by s0ulbearer on Apr 1, 2017 13:21:20 GMT
Entitlement.
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Ghost Of N7_SP3CTR3
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Games: Mass Effect Trilogy, Dragon Age: Origins, Dragon Age 2, Mass Effect Andromeda
Origin: N7_SP3CTR3
Prime Posts: 2077
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Post by Ghost Of N7_SP3CTR3 on Apr 1, 2017 13:46:42 GMT
I'm hoping to run into a hacked lobby to recoup them. I ran into one last night.Infinite barriers,ammo,no cooldown timer,and at the end of the gold match I got no money.Biovar pls
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Post by Kenny Bania on Apr 1, 2017 13:47:46 GMT
It's entitlement to get something you've earned?
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Post by only1biggs on Apr 1, 2017 13:58:22 GMT
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Post by Qui-Gon GlenN7 on Apr 1, 2017 15:04:59 GMT
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Post by s0ulbearer on Apr 1, 2017 16:08:14 GMT
It's entitlement to get something you've earned? It's a videogame, they don't owe you anything. Rocket League froze on me 3 times in a row during ranked matches and I lost rank. I'm annoyed, but I'm not begging for my rank back. I just uninstalled and reinstalled and it stopped crashing to the dashboard, so I continued playing. Mass Effect 3 was no different either.
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Post by s0ulbearer on Apr 1, 2017 16:10:17 GMT
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Post by Kenny Bania on Apr 1, 2017 16:11:19 GMT
It's entitlement to get something you've earned? It's a videogame, they don't owe you anything. Rocket League froze on me 3 times in a row during ranked matches and I lost rank. I'm annoyed, but I'm not begging for my rank back. I just uninstalled and reinstalled and it stopped crashing to the dashboard, so I continued playing. Mass Effect 3 was no different either. Erm...yes they do. The hell kind of warped logic have you applied to determine otherwise? Other games having similar issues makes it ok?
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Post by someN7orother on Apr 1, 2017 16:12:28 GMT
Short answer: no
Long answer:
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Post by penguinfetish on Apr 1, 2017 16:28:33 GMT
It's entitlement to get something you've earned? It's a videogame, they don't owe you anything. Rocket League froze on me 3 times in a row during ranked matches and I lost rank. I'm annoyed, but I'm not begging for my rank back. I just uninstalled and reinstalled and it stopped crashing to the dashboard, so I continued playing. Mass Effect 3 was no different either. So if you went out and bought dinner, then the waiter comes over and knocks your plate on the floor into a puddle by accident, you would be happy to just walk out, having paid for said food and just shrug and say 'oh well i guess they don't owe me anything'.
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Post by Kenny Bania on Apr 1, 2017 16:33:53 GMT
It's a videogame, they don't owe you anything. Rocket League froze on me 3 times in a row during ranked matches and I lost rank. I'm annoyed, but I'm not begging for my rank back. I just uninstalled and reinstalled and it stopped crashing to the dashboard, so I continued playing. Mass Effect 3 was no different either. So if you went out and bought dinner, then the waiter comes over and knocks your plate on the floor into a puddle by accident, you would be happy to just walk out, having paid for said food and just shrug and say 'oh well i guess they don't owe me anything'. It's dinner. They don't owe you anything. I went to a McDonald's drive thru the other day and ordered 3 large Big Mac meals. I opened the bag when I got home and the bags were filled with paper towels. I was annoyed, but I didn't beg for my missing food. I just went back and ordered 3 more meals.
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Post by someN7orother on Apr 1, 2017 16:54:20 GMT
And this, folks, is exactly the reason why you cannot buy anything in-game with actual money. The transaction you could ask for a refund or compensation for in case of shenanigans is cash -> Andromeda Points, which I haven't heard any reports of not working perfectly.
If the system craps out on you at any point past that, then tough, because technically "money" isn't involved anymore, so you don't have a right to anything (cue Willy Wonka gif). The proprietary currency is biower's (and more generally, EA's) way of covering their asses against consumer protection actions, among other things.
This is an extremely anti-consumer practice, but it's generally accepted by customers in this industry. As boogie pointed out, if other businesses started doing this, they'd be buried in lawsuits. Something to think about.
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Post by swizz on Apr 1, 2017 17:45:11 GMT
someN7orotherI am not talking about "rights". I know we have no rights to get any refund. All I was thinking is that Bioware fucked up so hard, that if they wanna keep the players (and trust me they do, cos money isnt made by selling the game, its made by microtransactions) they should really do something about all the shit we have lost due to their failed game in MP.
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danishgambit
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A master of his game
Games: Mass Effect Trilogy, Dragon Age: Origins, Dragon Age 2, Dragon Age Inquistion, KOTOR, Mass Effect Andromeda
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Post by danishgambit on Apr 1, 2017 17:53:18 GMT
So if you went out and bought dinner, then the waiter comes over and knocks your plate on the floor into a puddle by accident, you would be happy to just walk out, having paid for said food and just shrug and say 'oh well i guess they don't owe me anything'. It's dinner. They don't owe you anything. I went to a McDonald's drive thru the other day and ordered 3 large Big Mac meals. I opened the bag when I got home and the bags were filled with paper towels. I was annoyed, but I didn't beg for my missing food. I just went back and ordered 3 more meals. So you think that if you don't get what you payed for it's not a problem? That may be fine for you but that's not how the law works. If that were the case it would be legal to sell something to someone, destroy it and then expect them to attempt to buy the product again.
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Little Pumpkin
Games: Mass Effect Trilogy, Dragon Age: Origins, Dragon Age 2, Dragon Age Inquisition, KOTOR, Baldur's Gate, Neverwinter Nights, Mass Effect Andromeda, Anthem, Mass Effect Legendary Edition
Origin: Beerfish
XBL Gamertag: Beerfish77
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Post by Beerfish on Apr 1, 2017 18:04:42 GMT
LOLOLOLOLOL.
If BioWare did refunds my daimp player would have 10 trillion exp points and 50 billion gold.
I've said it before, despite the problem with some players exploiting such an action things should only be subtracted from inventory at the end of the match when exp and credits are handed out.
Or
At the end of each wave the player should get exp and credits.
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Post by penguinfetish on Apr 1, 2017 18:07:05 GMT
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Post by Kenny Bania on Apr 1, 2017 18:10:02 GMT
It's dinner. They don't owe you anything. I went to a McDonald's drive thru the other day and ordered 3 large Big Mac meals. I opened the bag when I got home and the bags were filled with paper towels. I was annoyed, but I didn't beg for my missing food. I just went back and ordered 3 more meals. So you think that if you don't get what you payed for it's not a problem? That may be fine for you but that's not how the law works. If that were the case it would be legal to sell something to someone, destroy it and then expect them to attempt to buy the product again.
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Post by snakebite on Apr 1, 2017 18:22:03 GMT
It's a videogame, they don't owe you anything. Rocket League froze on me 3 times in a row during ranked matches and I lost rank. I'm annoyed, but I'm not begging for my rank back. I just uninstalled and reinstalled and it stopped crashing to the dashboard, so I continued playing. Mass Effect 3 was no different either. So if you went out and bought dinner, then the waiter comes over and knocks your plate on the floor into a puddle by accident, you would be happy to just walk out, having paid for said food and just shrug and say 'oh well i guess they don't owe me anything'. That resuraunt has a record of what your order was, they know exactly how much it cost you, and how long you had to wait for it before that bastard waiter ruined your dinner. I doubt Bioware keeps metrics on disconnects, what equipment people were using when said disconnect happens, what consumables were used in the game before it disconnected, how long the match was running before the disconnect, etc. I could be wrong, but is doubt it. There is also the question of how much that sniper rifle rail amp II that you lost is worth. How much more was it worth than a sniper rifle rail amp I that someone else lost. Would the team have even completed the match and earned credit? And how much is everyone's time worth? Some people's time is with more than others. Really, this just turns into a giant clusterfuck when you look at it. BTW, I'm not saying we shouldn't be compensated (we should). I'm just saying that it's a bit more complicated than people make it out to be. If they give everyone a couple premium packs and some supply packs to make up for the issues, some people will be greatly overcompensated (horray for them!), but others will still be left wanting and still be upset.
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acicm2
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Games: Mass Effect Trilogy, Dragon Age: Origins, Dragon Age 2, Dragon Age Inquistion, Mass Effect Andromeda
Origin: acicm2
Posts: 391 Likes: 2,098
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Post by acicm2 on Apr 1, 2017 18:44:43 GMT
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