100 Mass Effect Memories to the N7 Day 10th anniversary

For me, there were lots of moments in ME:A that grabbed me.  You mentioned one of them - Jaal breaking down and crying.  Now, his VA could have done a better job, I admit; but the moment was very moving.  I also found the conversation with him afterward very moving (but that would depend on what lines you selected and what sort of Ryder you were playing).  I also found the moment that you allow Aksul to shoot Jaal very moving... I thought the downfall of a despot by undermining the faith of his followers was well played and totally in keeping with an underlying theme of dis-empowering the villains... bravely going against the "badass" trope of the other games.  Even the fall of the Archon from his Architect tethers was very well done in keeping with that theme.

Also, I'd like to point out that the scene you show with Samara is from ME3... the second game with that character.  You had a whole game before to become someone invested in her character.  In ME2, the scene right after when you help her kill Morinth (before you leave the apartment) is no where near as well voiced and doesn't produce any emotion really.  Her daughter is lying dead at her feet and she just matter-of-factly asks something like "are you ready to go yet, if not, I'll stand here and remember my daughter's birth."  The conversation aboard the Normandy after is only marginally more "grabbing."

I was also very moved by the moment that Alec took his helmet off and gave it to Ryder... and the moment before when he said that it's moments like these that make it all worthwhile.  I thought the scene of his communicating with that vault was epic.  Another moving moment, when my Ryder told his twin both that their dad had died and that finding a home hadn't worked out and the impact that has on the twin.  I could go on... but this thread is not the place to carry on such arguments.  You'll not convince to dislike this game and I'll not convince you to like it... so we'll leave it at that.