New to multiplayer and Origin customer service told me to post here for my problem.

After pondering it, I have to laugh at the potential other side. The CS reps, who undoubtedly hate their jobs, are quietly laughing for much the same reason we are. "As if we just got away with directing them to a fansite. That's what you get for nuking your own goddamn forum."

Hi and welcome!

As BansheeOwnage mentioned, it's likely you didn't lose anything You don't actually have to scroll through the cards to have them get in your inventory.
Iirc you should have gotten at least a character from the last DLC and an N7 weapon from your initial packs, you could try setting up a private lobby and looking for either of them (the character you unlocked would be the last in line in its respective class; once you have selected a character, go to the "weapons" menu, and look for the weapon you should have gotten in the correct slot - apologies if this is all known to you!)

A good way to keep track of your progress in filling your manifest is through the N7HQ site, so that's another option for you to check and keep track of your inventory.
Hope this helps! and I hope you'll have a blast with the mp

hi...ME Amdromeda so...oops! and yeah, I laughed over her sending me here as well.

"I would like to inform you that your issue is something that requires the concerns of the Studio team. So I would request you to post the issue on the forums with all the details of the issue so that it could reach the concerns of the specialists and the needful is done. I would also like to inform you that posting the issue on forums is the only way an issue could be brought under the concerns of the Studio team as the forums are visited and reviewed by the Studio team on a regular basis."

and then she gave me the link.

I went through everything I could see and the only things that were available (I opened like 6-7 boxes) were the things from the 'yay you completed a mission in multiplayer, here have this basic box to open' container that I opened and did correctly- but I'll try the private lobby and see if I missed it by any chance. Thank you all for the help

Upon further review...appparently I have a ton of consumables and an extra character. So the stuff IS there...I just didn't know what I was looking for and I'm rather unimpressed with my luck but that's ok. At least my over-eagerness didn't lose the stuff. Thanks for the help everyone

Whose bright idea was it to have to manually turn the cards over? What a waste of time.

Ha, I guess this place has the official Bioware stamp of approval now. And that means something, because, god knows, only the best products can meet their quality standards!

So they're offloading support onto us, now? O.o

That is messed up on a deep level. My opinion of them is really bottoming out.

So, Origin support directed you to this website? A non-official, fan-made forum that was established because Bioware wanted to purge their own forums and get rid of their "toxic" community. And now official sides direct you to the forum where a good chunk of said "toxic" community found a new home?

That is hilarious af. Next thing you know they are gonna re-activate Biomod 1-3 + Ninja Stan on here. And the devs post balance changes here. And ask for feedback and everything because they don't havea forum anymore and "interact" with the community through twitter now (works really great as it seems).

I'm sorry, it's not really related to your question, but I do find it funny as hell that they re-directed you towards this forum.
What a joke.


EDIT: didn't read through the answers, apparently I'm not the only one who found it funny.

"We're closing down our forums because none of us use it anymore...."

months later:

"Oh you have an issue? Post it on the unofficial forum because our dev team view it on a regular basis...."

facepalm

This is now literally the second time I have heard of EA support sending people with problems here for an answer. Not EA Help or Answers HQ, but HERE.

Now, when the first incident was what sounded like Chinese EA support sending them here, I wrote it off as maybe a language barrier and that maybe they thought we're actually somehow officially affiliated with BioWare.

But this sounds like not a language issue this time but someone in EA customer support honest-to-God directing people to an unofficial fan forum for help.

I suppose we're not too "toxic" to offer technical help, huh.

I didn't know that. I take it back.