EA, let me help you, here is how you save the Mass Effect franchise.

Technically, you did that. Or rather, "a lot of players" did that, since IIRC you don't even like the options where Shepard disintegrates. If I had to bet, I'd bet that a plurality of players never picked those options.

There is no ending where Shepard doesn't burn.  There is no ending where the galaxy isn't transformed in a fundamental way.  Bioware doubled down on these endings even as they refused to canonize anything.

Bioware did that.  Not me.

The only destinations in the Milky Way that exist are within our own solar system. I guess you could just name the stars after real ones, but all of their planets would be entirely fictional.

"Burn" as in, electrocuted, disintegrated, or walks into a fireball.

As in, the setting (settings given there are several mutually exclusive outcomes) has drastically altered from the one players had been enjoying. 

But you know all this.  Are you trolling? 

He keeps asking me the same questions even after five years.  

This is why I wonder if he's trolling.

The only destinations in the Milky Way that exist are within our own solar system. I guess you could just name the stars after real ones, but all of their planets would be entirely fictional.

So Andromeda became a joke, isn't selling well and its lasting lagacy will be of a broken game. Not much you can do about that now, but the good news is there is hope for Mass Effect, EA. Hope inthe form of glorious remaster.

Pick the trilogy up, remaster it in 4k and 60fps (or even 30 depending on the console), release it with all DLCs and more important than that CHANGE THE ENDINGS.

Yes. That's the only way ME can come back from the grave. If it was up to me, there wouldn't have been a Extended Cut, I actually don't download it and my canon endings for ME3 are the original, but this isn't about me, well, it kinda is, it's about Mass Effect and how awesome it was and how it doesn't deserve to die like this.

Rework the whole of priority Earth, make it the Suicide Mission 2.0 it should have been, and make the ending more pleasant. Let people be happy. Talk with Casey Hudson, he is an extremely talented developer, I'm sure he will agree with this. Maybe you can even keep the Starchild and the Reaper nonsense, people would have forgiven it if the aftermath was brighter. They would have then it will still do now.

Best part is that this won't cost that much money and you even ask full price (just remember, ALL DLCs!). Do this very simple task right and ME will be back in strength. Then, you give Mass Effect to a very talented group of people and let them decide where to go from there.

Easy peasy.

They disintegrated Shepard in a heavy-handed Space Jesus "The Shepard died for our sins" imagery and burned the galaxy in polychromatic "art" that we imply don't understand, even with "clarity and closure"

Shepard's never coming back from that.

One of those things is not like the other two, of course. Factually, anyway; if you're just making a '"all three felt the same" play, that's coherent, but why cover up the substance with misleading rhetoric?