Mass Effect Trilogy, Dragon Age: Origins, Dragon Age 2, Dragon Age Inquisition, Baldur's Gate, Neverwinter Nights, Mass Effect Andromeda, Mass Effect Legendary Edition
Login Services + Other Services means what exactly?
I think that relates to EA Account management, which the game has to talk to, to validate their VIP access. Mike Gamble implied there were issues 'related to' friend codes' and account management that were part of the problems.
Well I for one was never able to log in after trying numerous times over the past 6 hours. The game booted up but when it went to connect to online services it came up with an error telling me I didn't have access to the VIP Demo which I most assuredly did. Will try again tomorrow but will not have a lot of time which is a shame because I had today all to myself!!!!
We’re currently tracking issues for the Anthem VIP Demo and the team is working very diligently to quickly resolve them. Here's the current list of the most reported and known issues affecting some players.
1. Infinite loading screens when launching the game or entering an expedition. 2. Unable to get past the Anthem title screen. 3. Some Xbox One players are unable to access the Anthem VIP demo. 4. Some players are unable to access their Anthem VIP demo friends codes.
We will continue to update this thread with new information as it becomes available. Thank you for your patience.
Jesse Anderson @darokaz We’ve made changes that should improve Xbox connectivity for the Anthem VIP Demo. Anyone still seeing problems is recommended to restart their console.
The team is still here, we're still working and I'm posting like a madman to get you all updates on the #AnthemGame demo. Hope to resolve some of the problems that are stopping some of you from getting into the game soon!
Mark Darrah @biomarkdarrah Not a fix, BUT: If you are hitting the 95% load hang Try quitting out and restarting. You may get a message, "Game server detected, do you want to rejoin?" say yes. That MAY get past the block.
Ben Irving @benirvo If you see server shutting down messages in game, it’s about your specific server (4 people) not the entire game service. Sometimes we change server settings and need to refresh the servers to apply the updates. You should be able to launch a new server with no “downtime”
Foxxsu @noxidoth Does this mean the rubber banding is fixed? Ben Irving @benirvo We are working to fix it and trying a couple of things, if it works we will message it formally and update our issues list
Mazeli Mbanefo @demazju @benirvo @stillapanda787 My reaction when I couldn't get past the infinite loading screen #Anthem #AnthemVIPDEMO
Ben Irving @benirvo Keep rooting for us! Many people have been working around the clock to solve the issues. We appreciate you hanging in there with us!
LJ Batinas @ljbatinas Me. In the new video game, Anthem. Looks like I bartend on another planet. Who keeps stealing my shirt?! #actor #anthem #anthemthegame #cosplay #videogames #casting #bartender @ljbatinas
Ben Irving @benirvo I’m not sure if this works, but passing on the information in case it helps anyone
Sassaroth @sassaroth ... how I was able to manually fix not getting my 2nd javelin in the demo.
I was able to fix my javelin problem on ps4. The game forgot I hit 12. I shutdown the game. deleted my local saved data files (both), and restart and went into a quickplay mission and completed it. this forced a refresh of my data. Boom! everything synced, got my Jav.
Mr Synth @_MrSynthesis One really annoying feature I have come across with random expeditions.. 3 of you down 1 afk player and you're just stuck waiting for a respawn.. No way to kick the player? Doesn't even seem to be a way to quit/restart mission? Just a quit game option. @gamblemike @benirvo
Tagging in @biomarkdarrah and @bio_Warner for this too, it's happened several times and it's incredibly frustrating.
Mark Darrah @biomarkdarrah Yeah, that was an edge case we missed. We will fix for the main game.
Sarah Schachner @sarahschachner I know a lot of you were stuck on the @anthemgame menu screen for a while ☹️ but all your tweets to me are seriously making my day ☺️🙏🏼 Hope all you freelancers are having fun! #StrongAloneStrongerTogether
Ben Irving @benirvo New Javelins unlocking at 12: we think we have a fix for this and should be able to grant an unlock to people who didn’t get one. May take a little time to apply to all accounts - estimate 1-2 hours
We are continuing to track current issues for the Anthem VIP Demo and the team is working very diligently to quickly resolve them.
Here's the current list of the most reported and known issues affecting some players:
1. Rubber-banding during free roam and/or missions. 2. Second javelin not unlocking when reaching level 12. 3. An infinite loading screen when launching the game or entering an expedition. 4. Inability to get past the Anthem title screen. 5. Inability to access their Anthem VIP demo friends codes.
Resolved or Improved: Some Xbox One players are unable to access the Anthem VIP demo.
We will continue to update this thread with new information as it becomes available. Thank you for your patience.
Mark Darrah @biomarkdarrah Not a fix, BUT: If you are hitting the 95% load hang Try quitting out and restarting. You may get a message, "Game server detected, do you want to rejoin?" say yes. That MAY get past the block.
Again, not a fix, but it may get you past.
What exactly do I "restart"? The game or the ps4? I'm still getting the infinite loading screen.
Mark Darrah @biomarkdarrah Not a fix, BUT: If you are hitting the 95% load hang Try quitting out and restarting. You may get a message, "Game server detected, do you want to rejoin?" say yes. That MAY get past the block.
Again, not a fix, but it may get you past.
What exactly do I "restart"? The game or the ps4? I'm still getting the infinite loading screen.
Press the PS button, Exit Application from the menu. Relaunch.
Inquisitor: Is that innuendo? Sera: No, it's at the front!
Game Informer @gameinformer Check out our recent interview with BioWare's Mike Gamble on how the BioWare plans to approach community feedback
No shortage of feedback I suspect...
________________________________________________________________________________________________________________________________________________________________________ 3 decades of RPG gaming from green screen to 4K. Moderator posts mostly marked by 'Police' emoji. Other views shared are just personal ones. On UK time zone.
Yesterday was rocky. The first day of our VIP demo weekend did not go exactly as we planned, and I want to share what happened.
We’ve been testing the entire game and platform for several months, but there were a few things we missed; real-world play frequently leads to unexpected issues. Before I share details on this and what we’re still facing, I want to dispel one comment we’ve seen: that we under-planned for server capacity. To ensure stability, we intended to manage our servers to match the player population as it grew. Overall, we had excess capacity prepared for population increases, and continue to do so. That said, what’s important is that all parts of the game work as designed to meet players’ needs, and that did not happen in the opening hours.
While there are a number of issues we dealt with yesterday, the three primary areas were:
1. Platform connections – this was caused by the spike in players entering the game when we opened up. Unfortunately, these issues did not present themselves during our internal testing. Investigations are ongoing, and we will continue to apply fixes throughout the weekend.
2. Entitlements – these are account flags that grant players things like their pre-order incentives and demo access. During the demo weekend, we identified a bug where VIP players with a specific combination of entitlements were being blocked from accessing the demo. We believe we’ve resolved most of these, but have additional cases we are addressing.
3. “Infinite loads” – this is occurring for some players, particularly when they transition from Fort Tarsis to an expedition. We saw this only in isolated cases during internal testing and believed it was resolved. Unfortunately, the problem is exacerbated in the real-world where differences with player’s ISPs and home networks introduce new behavior.
Today, our top priorities are:
1. Continue to resolve any reports of issues with login and entitlement problems.
2. Implement fixes to address “infinite loads”. I want to be upfront that this is a difficult one, and something we may not resolve during this weekend — many players are not seeing this issue and the last thing we want to do is destabilize the experience for everyone.
3. Improve server performance. We’ve heard reports of rubber-banding and other signs of server latency. We believe we can address this and will be conducting some small-scale experiments to confirm that. We may roll some fixes out this weekend or may wait for the open demo next weekend, depending on the level of risk to the overall service.
While we have had problems, we have also had many players enjoying the game. It’s been incredibly humbling to see so many people watching along with us on Twitch (over 300K concurrent viewers yesterday & over 100M minutes watched — those are Fortnite-type numbers!). Thank you for your support! Our goal is to get everyone into the demo having fun together.
We appreciate everyone’s patience and sincerely apologize for those who have had issues getting into the game. As a token of appreciation for your enthusiasm and any issues you encountered, we’re giving everyone who participated in the VIP demo weekend an additional new vinyl at launch.
We believe we’ve created an amazing game and we’re doing everything we can to ensure our entire community can enjoy it. We’re committed to keeping an open conversation with our community as part of our Live Service well into the future. (We’ll also have some cool news to share soon on our plans for the game after we launch — stay tuned!)
If you’re still having problems, please reach out to Answer HQ. Dedicated members of our community and customer support teams are here to assist you. Anything they can’t handle gets reported to BioWare’s development team.
Andrew Johnson @untdrew UPDATE: Potential Friend Code Redemption workaround: 1. Clear your internet browser cache, OR go into incognito/private version of your browser. 2. Try to load the page again.
